Contact Us

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123 Street Avenue, City Town, 99999

(123) 555-6789

email@address.com

 

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Shipping Info

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Shipping & Returns

RETURNS

If you want to return an item, that's no problem - customers will be responsible for shipping item back with 10 days.  Item must be returned in the condition it was received. 

 

DOMESTIC SHIPPING - If you live in the US, all rugs and pillows are free shipping.  We will ship them out within 3 business days.  If you need your items sooner please contact us and let us know.  All packages come with a tracking number. 

We are located in Milwaukee, Wisconsin - if you live in the area and would like to pick up your item, contact us and let us know :)

There's no free shipping on our Furniture pieces, please contact us for shipping quote.  

After any package is delivered to your door step, The Loom House is not responsible to what happens for it from that point forward.

If you would like to set up signature confirmation, you may do that yourself after you receive the tracking information. 

 

INTERNATIONAL SHIPPING - All orders are sent via USPS. We have set flat shipping rates for different weight brackets. But since each country's shipping costs vary drastically, please keep in mind the shipping quote may not be exact every time. 

All packages come with a tracking number. 

All international orders are shipped within 5 business days from the time the payment and shipping information is received. 

Customer is responsible for any taxes or customs fees charged by their local government. 

There's no free shipping on our Furniture pieces, please contact us for shipping quote.  

 

CONDITIONS OF ITEMS

All items are "as is".  Due to the nature of items being handmade/vintage/antique - please expect either the sizes to potentially be off by an inch or two - and - because some of our items are vintage/antique and have some age to them, please expect some items to potentially have some ware, blemishes, and/or other issues.  We try to show everything in our pictures/descriptions, but sometimes they are overlooked.  In other words, don't sweat the small stuff! :)